PRODUCTION TIME
Production time for printing the physical items takes 3 – 5 business days.
SHIPPING
If you can checkout with your address, we can ship to you! Shipping costs are calculated at checkout, prior to payment, based on your location and items ordered.
FREE SHIPPING
Shipping is free on orders over 100 USD.
DELIVERY ESTIMATE TIMES
ESTIMATED DELIVERY TIMES: | COUNTRIES: |
5 – 8 days | Ireland, United Kingdom |
8 – 12 days | France, India, Canada |
10 – 16 days | Spain, Germany, Netherlands, USA |
14 – 18 days | Italy, Poland, Sweden, Belgium, Finland, Romania, Austria, Portugal, Czech Republic, Hungary, Greece, Bulgaria, Denmark, Croatia, Lithuania, Slovakia, Slovenia, Estonia, Switzerland, Norway, Turkey, Mexico |
23 – 27 days | Australia, New Zealand, South Africa, Brazil, Philippines |
Please take into consideration busy holiday periods and weather conditions that may affect and increase shipping times.
Please note that Witch Journal is not responsible for any customs fees, import duties, or taxes incurred for international deliveries outside of the EU – these are the sole responsibility of the recipient.
Customs charges may apply for countries that are not a member of the EU, such as Iceland, Norway, Turkey & Switzerland.
IMPORT FEES + CUSTOMS
We are not responsible for any customs fees, import duties or taxes incurred for international deliveries outside of the EU.
Customs charges may apply for countries that are not a member of the EU, such as Iceland, Norway, Turkey & Switzerland.
If an order is undeliverable at a destination due to refusal to pay import tax, incorrect address, multiple failed attempts, or otherwise, the order will be returned to us. Reshipping your order will incur an additional shipping surcharge.
PAYMENT
You can make your payments securely through our store with Visa, Mastercard or PayPal. Payment will be cleared automatically once an order has been placed at the checkout.
RETURNS + DAMAGED PRODUCTS
If anything you’ve ordered arrives damaged or faulty, please contact us straight away, providing us with your order number, a description and photo of the damage.
LOST IN TRANSIT
If your order is showing as ‘Delivered’ but you have not received your order, please contact us immediately.